It helps if we’re all on the same page when it comes to delivering and fitting your new kitchen or bedroom. Here you’ll find everything you need to know.
You’ll receive a delivery date about a week before the fitters are scheduled to begin. We can only give you a confirmed delivery time once you’ve paid your deposit and the order has been checked.
Make sure you have a fairly large space cleared ready to store the materials on the ground floor. It must be somewhere out of the way, that’s clean and dry.
Delivery is a two person job – they’ll unload everything to the space you’ve cleared. If this isn’t on the ground floor they won’t be able to deliver your goods.
You’ll need to check the items delivered with the driver. It’s unlikely, but if you find any discrepancies or damage do not let fitting go ahead until you have contacted us on 01522 775 066. Please make sure you do this within 24 hours.
For extra information on deliveries see the FAQs page.
Here’s an installation timeline:
1. We’ll visit twice before the fitters get to work; the first time we’ll check measurements and make sure our design works for your space, the second time we’ll come back to check that the electrics and plumbing are where they need to be.
2. You’ll receive a schedule of works to give you an idea of what will happen and when.
3. A site meeting takes place (if requested by you).
4. When the fit is finished your project manager will do a snag list to check that everything meets the standard we expect.
5. Your designer and project manager will sign the work off as complete and you can start enjoying your amazing new space. Plus there’ll be a little gift from us to help you celebrate.